1. Introduction

LonerTech Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lonertechltd.net.ng and use our services, including all platforms we own and operate:

• NaijaCupid (naijacupid.com.ng) - Dating and social networking platform
• NaijaBuyer (naijabuyer.com) - Free classifieds marketplace
• ShortRest (shortrest.com.ng) - Hotel and shortlet booking platform
• NaijaJobPortal (naijajobportal.com.ng) - Job portal platform
• Any other websites, applications, or services we develop and operate

By accessing or using any of our platforms, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our websites or use our services.

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2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on any of our platforms
• Fill out a contact form or request a quote
• Subscribe to our newsletter
• Make a purchase or transaction
• Participate in surveys or promotions
• Contact customer support

This information may include:

• Name and contact information (email address, phone number, physical address)
• Account credentials (username, password)
• Profile information (age, gender, location, photos, interests, bio)
• Payment information (credit card details, billing address)
• Business information (company name, industry, website)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our websites or use our services, we automatically collect certain information about your device and usage:

• IP address and location data
• Browser type and version
• Operating system
• Device information (device type, unique device identifiers)
• Pages visited, time spent on pages, links clicked
• Referring website addresses
• Date and time of visits
• Cookies and similar tracking technologies

2.3 Platform-Specific Information

NaijaCupid: Dating preferences, relationship status, photos, personal descriptions, match interactions, messaging history, verification documents (for verified profiles).

NaijaBuyer: Listing details, product information, seller/buyer communications, transaction history, reviews and ratings.

ShortRest: Booking details, travel dates, guest information, property preferences, booking history, payment information.

NaijaJobPortal: Resume/CV, work history, education, skills, job preferences, applications submitted, employer interactions.

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3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery and Account Management

• Create and manage your account
• Provide, operate, and maintain our services
• Process transactions and send transaction notifications
• Respond to your inquiries and provide customer support
• Verify your identity and prevent fraud
• Enable communication between users (messaging, reviews, bookings)

3.2 Service Improvement and Personalization

• Understand how you use our services
• Develop new features and functionality
• Personalize your experience and provide relevant content
• Conduct analytics and research
• Improve website performance and user experience

3.3 Marketing and Communications

• Send promotional emails and newsletters (with your consent)
• Notify you about service updates, new features, or special offers
• Conduct surveys and request feedback
• Display targeted advertisements

3.4 Legal and Security Purposes

• Comply with legal obligations and government requests
• Enforce our Terms of Service and other policies
• Protect against fraud, abuse, and security threats
• Resolve disputes and enforce agreements
• Protect the rights, property, and safety of LonerTech Ltd, our users, and others

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4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (Paystack, Flutterwave)
• Cloud hosting providers
• Email service providers
• Analytics providers (Google Analytics)
• Customer support tools
• Marketing and advertising partners

These service providers are contractually obligated to use your information only for the purposes we specify and to protect your information.

4.2 Other Users

Certain information may be visible to other users depending on the platform:

• NaijaCupid: Profile information, photos, and activity may be visible to other members
• NaijaBuyer: Seller information and listings are publicly visible
• ShortRest: Property owner information is visible to guests and vice versa
• NaijaJobPortal: Profile information may be visible to employers

4.3 Business Transfers

If LonerTech Ltd is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies, law enforcement).

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our websites. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in
• Analyze website traffic and usage patterns
• Deliver targeted advertising
• Improve website functionality

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Collect information about website usage
• Functional Cookies: Remember your preferences
• Advertising Cookies: Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our websites.

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6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS)
• Secure server infrastructure
• Regular security audits and monitoring
• Access controls and authentication
• Employee training on data protection
• Secure backup and recovery systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it. If deletion is not possible (for example, because information has been stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.

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8. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

8.1 Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your personal information in a structured, commonly used format
• Request transfer of your information to another service provider

8.2 Correction and Update

• Correct inaccurate or incomplete personal information
• Update your account information at any time

8.3 Deletion

• Request deletion of your personal information
• Delete your account (subject to legal retention requirements)

8.4 Restriction and Objection

• Restrict the processing of your personal information
• Object to processing of your information for certain purposes
• Opt-out of marketing communications

8.5 Withdrawal of Consent

• Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at privacy@lonertechltd.net.ng. We will respond to your request within a reasonable timeframe as required by applicable law.

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9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

Specific Platform Age Requirements:

• NaijaCupid: Users must be 18 years or older
• NaijaBuyer: Users must be 18 years or older to create listings
• ShortRest: Users must be 18 years or older to make bookings
• NaijaJobPortal: Users must be 16 years or older with parental consent if under 18

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10. Third-Party Links and Services

Our websites may contain links to third-party websites, applications, or services that are not owned or controlled by LonerTech Ltd. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of any third-party websites or services you visit.

Third-Party Services We Use:

• Google Analytics (analytics)
• Paystack and Flutterwave (payment processing)
• Social media platforms (Facebook, Twitter, Instagram)
• Email service providers
• Cloud hosting services

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11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Nigeria, including countries that may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside Nigeria. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

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12. Nigerian Data Protection Regulation (NDPR) Compliance

LonerTech Ltd complies with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable Nigerian data protection laws. We are committed to protecting the privacy rights of Nigerian citizens and residents. Under NDPR, you have rights including:

• Right to information about data processing
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with NITDA

For NDPR-related inquiries or to exercise your rights, contact our Data Protection Officer at dpo@lonertechltd.net.ng.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our websites
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our websites

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

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14. Marketing Communications

If you have opted in to receive marketing communications from us, we may send you:

• Promotional emails about our services
• Newsletter updates
• Special offers and discounts
• Product announcements
• Event invitations

You can opt-out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us at info@lonertechltd.net.ng

Please note that even if you opt-out of marketing communications, we will still send you transactional emails related to your account and services (order confirmations, password resets, etc.).

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15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

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16. Platform-Specific Privacy Information

16.1 NaijaCupid Privacy

For NaijaCupid users, additional privacy considerations include:

• Profile visibility settings can be adjusted in your account
• Verification documents are stored securely and only used for verification purposes
• Messaging history is encrypted
• You can block or report users who violate our policies
• Photos can be set to private or public

16.2 NaijaBuyer Privacy

For NaijaBuyer users:

• Seller contact information is only shared after a buyer shows interest
• Transaction communications are stored for dispute resolution
• Reviews and ratings are public
• You can manage listing visibility

16.3 ShortRest Privacy

For ShortRest users:

• Booking information is shared between guests and property owners
• Payment information is processed securely through our payment partners
• Guest reviews are published publicly
• Contact information is shared only after confirmed bookings

16.4 NaijaJobPortal Privacy

For NaijaJobPortal users:

• Resume/CV information is only visible to employers you apply to
• You can control profile visibility
• Application history is stored for your reference
• Contact information is shared only with your consent

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17. Your Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our services.

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