1. Agreement to Terms

Welcome to LonerTech Ltd. These Terms of Service ("Terms") constitute a legally binding agreement between you and LonerTech Ltd ("Company," "we," "us," or "our") governing your access to and use of our website lonertechltd.net.ng and all platforms we own and operate, including:

• NaijaCupid (naijacupid.com.ng) - Dating and social networking platform
• NaijaBuyer (naijabuyer.com) - Free classifieds marketplace
• ShortRest (shortrest.com.ng) - Hotel and shortlet booking platform
• NaijaJobPortal (naijajobportal.com.ng) - Job portal platform
• Any other websites, applications, or services we develop and operate

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our services.

---

2. Eligibility and Account Registration

2.1 Age Requirements

You must meet the minimum age requirement for your region to use our services:

• NaijaCupid: Must be 18 years or older
• NaijaBuyer: Must be 18 years or older to create listings (browsing allowed for all ages)
• ShortRest: Must be 18 years or older to make bookings
• NaijaJobPortal: Must be 16 years or older (parental consent required if under 18)
• General Services: Must be 18 years or older

2.2 Account Registration

To access certain features, you may need to register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not create multiple accounts or share your account with others
• Not use another person's account without permission

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms, without prior notice or liability.

---

3. Services Description

3.1 Web Development Services

We provide professional web development services including:

• Custom website development and design
• E-commerce platform development (Shopify, WooCommerce)
• Web application development
• WordPress development and customization
• Responsive and mobile-first design
• Website maintenance and support

3.2 SEO and Digital Marketing Services

We offer search engine optimization and digital marketing services including:

• SEO audit and analysis
• On-page and technical SEO
• Local SEO optimization
• Keyword research and content strategy
• Link building and outreach
• Digital marketing campaigns
• Social media marketing

3.3 Platform-Specific Services

NaijaCupid: Dating and matchmaking services, profile creation, verified profiles, messaging, and social networking features.

NaijaBuyer: Classifieds marketplace for buying and selling goods, listing creation, buyer-seller communication.

ShortRest: Hotel and shortlet booking services, property listings, reservation management, payment processing.

NaijaJobPortal: Job posting and application services, resume management, employer-candidate matching.

---

4. User Conduct and Prohibited Activities

4.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload or transmit viruses, malware, or malicious code
• Engage in fraudulent, deceptive, or misleading activities
• Harass, abuse, threaten, or intimidate other users
• Impersonate any person or entity
• Collect or harvest user data without consent
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use automated systems (bots, scrapers) without permission
• Spam, send unsolicited messages, or engage in phishing
• Post false, misleading, or defamatory content

4.2 Content Standards

User-generated content must not contain:

• Illegal content or content promoting illegal activities
• Pornographic, obscene, or sexually explicit material
• Hate speech, discriminatory content, or incitement to violence
• Content that infringes on intellectual property rights
• Personal information of others without consent
• Spam, advertising, or promotional content (unless authorized)
• False or misleading information

4.3 Platform-Specific Rules

NaijaCupid: No fake profiles, no solicitation, no commercial activities, no sharing of contact information in initial messages, respect privacy and boundaries.

NaijaBuyer: No counterfeit goods, no prohibited items, accurate product descriptions, honor transactions, no price manipulation.

ShortRest: Accurate property information, honor bookings, maintain property standards, no fraudulent listings.

NaijaJobPortal: No fake job postings, no pyramid schemes, accurate job descriptions, no discrimination in hiring.

---

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality on our websites and platforms, including but not limited to text, graphics, logos, images, videos, software, code, and design, are owned by LonerTech Ltd or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

You may not:

• Copy, modify, distribute, or reproduce our content without permission
• Use our trademarks, logos, or brand names without authorization
• Reverse engineer, decompile, or disassemble our software
• Create derivative works based on our platforms
• Remove or alter copyright notices or proprietary markings

5.2 User-Generated Content

You retain ownership of content you create and post on our platforms. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your content in connection with our services.

You represent and warrant that:

• You own or have the necessary rights to your content
• Your content does not violate any third-party rights
• Your content complies with these Terms

5.3 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us at legal@lonertechltd.net.ng with:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

---

6. Payment Terms and Refund Policy

6.1 Pricing and Payments

Prices for our services are as stated on our website and are subject to change without notice. Payment is due according to the terms specified in your service agreement or invoice. We accept payment via:

• Bank transfer
• Credit/debit cards
• Paystack and Flutterwave payment gateways
• Other approved payment methods

6.2 Service Agreements

For custom development projects, a separate service agreement or statement of work will outline:

• Project scope and deliverables
• Timeline and milestones
• Payment terms and schedule
• Intellectual property ownership
• Support and maintenance terms

6.3 Refund Policy

Refunds are handled on a case-by-case basis. For detailed refund terms, please see our Refund Policy:

• Web Development Services: Refunds available before work begins. Once development starts, refunds are prorated based on work completed.
• SEO Services: No refunds after the first month of service. We guarantee effort, not specific rankings.
• Platform Services: Refunds for unused subscription periods may be available at our discretion.
• Booking Services (ShortRest): Cancellation and refund policies vary by property and are clearly stated at booking.

6.4 Late Payments

Late payments may result in:

• Suspension of services
• Late payment fees
• Termination of service agreement
• Legal action to recover outstanding amounts

---

7. Third-Party Services and Links

Our platforms may contain links to third-party websites, services, or resources not owned or controlled by LonerTech Ltd. We are not responsible for:

• The content, privacy policies, or practices of third-party sites
• Any damage or loss caused by third-party services
• Transactions between you and third parties

Your use of third-party services is at your own risk and subject to their terms and conditions.

Third-Party Services We Use:

• Payment processors (Paystack, Flutterwave)
• Analytics services (Google Analytics)
• Cloud hosting providers
• Email service providers
• Social media platforms

---

8. Disclaimers and Limitations of Liability

8.1 Service "As Is"

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or availability
• Warranties that services will be uninterrupted or error-free

8.2 No Guarantee of Results

We do not guarantee specific results from our services, including:

• Specific search engine rankings or traffic increases
• Sales or revenue increases
• Matches or connections (NaijaCupid)
• Successful transactions (NaijaBuyer)
• Bookings or reservations (ShortRest)
• Job placements (NaijaJobPortal)

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LONERTECH LTD SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or errors
• User-generated content or conduct of other users
• Third-party actions or content
• Unauthorized access to your account or data

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR ₦100,000, WHICHEVER IS LESS.

8.4 User Responsibility

You acknowledge that:

• You use our services at your own risk
• You are responsible for your interactions with other users
• You should exercise caution and common sense
• We cannot verify the identity or background of users
• We are not responsible for user conduct or content

---

9. Indemnification

You agree to indemnify, defend, and hold harmless LonerTech Ltd, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of third-party rights
• Your content or conduct
• Any dispute between you and other users

---

10. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws. For privacy-related inquiries, contact privacy@lonertechltd.net.ng.

---

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting us at support@lonertechltd.net.ng

11.2 Termination by Us

We may suspend or terminate your access to our services at any time, with or without cause or notice, for reasons including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activities
• Abusive behavior toward other users or our staff
• Non-payment of fees
• Extended period of inactivity
• At our sole discretion

11.3 Effect of Termination

Upon termination:

• Your right to access and use our services immediately ceases
• We may delete your account and content
• Outstanding fees remain due and payable
• Provisions of these Terms that should survive will remain in effect

---

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

12.2 Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to:

1. Informal Resolution: First attempt to resolve the dispute informally by contacting us at legal@lonertechltd.net.ng
2. Mediation: If informal resolution fails, submit the dispute to mediation
3. Arbitration: If mediation fails, submit to binding arbitration in Lagos, Nigeria

12.3 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Lagos, Nigeria for resolution of any legal matter arising from these Terms.

12.4 Class Action Waiver

You agree to bring claims against us only in your individual capacity and not as part of any class or representative action.

---

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes
• Displaying a prominent notice on our platforms

Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using our services.

---

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and LonerTech Ltd regarding our services.

14.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

14.4 Assignment

We may assign our rights and obligations under these Terms without your consent. You may not assign your rights or obligations without our prior written consent.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, strikes, or government actions.

14.6 Electronic Communications

By using our services, you consent to receive electronic communications from us. These communications may include notices, agreements, and other information concerning our services.

14.7 Language

These Terms are provided in English. Any translations are for convenience only, and the English version shall prevail in case of conflict.

---

15. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us:

---

16. Platform-Specific Terms

16.1 NaijaCupid Additional Terms

• You must be single or legally separated to use the dating features
• Profile photos must be of you and appropriate
• No solicitation for commercial purposes
• Respect other members' privacy and boundaries
• Report suspicious or inappropriate behavior
• We reserve the right to verify profiles

16.2 NaijaBuyer Additional Terms

• Sellers are responsible for accurate product descriptions
• Buyers and sellers enter into direct contracts
• We are not party to transactions between users
• Prohibited items cannot be listed
• Disputes should be resolved between buyer and seller
• We may remove listings that violate our policies

16.3 ShortRest Additional Terms

• Property owners must provide accurate information
• Guests must honor bookings and respect properties
• Cancellation policies vary by property
• We facilitate bookings but are not the property owner
• Disputes should be reported immediately
• Security deposits may be required

16.4 NaijaJobPortal Additional Terms

• Job postings must be legitimate employment opportunities
• No discrimination in job postings or hiring
• Resume information must be accurate
• We do not guarantee job placements
• Report fraudulent job postings
• Background checks are the employer's responsibility

---